Returns & Exchanges

Returns

We accept returns of unworn, unwashed items within 28 days from receiving your order. Please return in the original packaging. You will receive a return slip enclosed in your order with our return details. Please fill in the form and enclose with your return. Please don't hesitate to contact us if you have any questions regarding your return. Once we receive your return we will notify you that your return has been received. All returns will be processed within 7 working days of receipt. Please note we can only refund the price paid of the item and not the postage.  

Unfortunately we do not accept returns if your item has been worn or after 28 days of receiving your item. 

On the rare occasion that your item is faulty please contact us as soon as possible and follow the returns process above. 

Exchanges

We are happy to offer exchanges of the same unworn and unwashed item. If you would like to exchange your item for a different size then make sure you state on your returns form that you would like to exchange and your required size by following the returns process above. If your required size isn't in stock, your item will be refunded. Please note we can only refund the price paid of the item and not the postage.  

 

For any queries on returns or exchanges please contact us at fair-t@swiscot.com

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